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Numbers of Office and Administrative Support Occupations in Boston-Cambridge-Newton, MA NECTA Division

Occupation group

Office and Administrative Support Occupations
Year Number
2005 252,110
2006 273,160
2007 277,890
2008 277,930
2009 267,210
2010 249,040
2011 245,140
2012 240,470
2013 243,800
2014 242,090
2015 235,650
2016 235,150
2017 237,030

Individual occupations

First-Line Supervisors of Office and Administrative Support Workers
Year Number
2005 15,690
2006 17,160
2007 17,960
2008 19,200
2009 19,390
2010 19,130
2011 18,910
2012 19,220
2013 19,570
2014 20,220
2015 20,550
2016 20,860
2017 20,880

Switchboard Operators, Including Answering Service
Year Number
2005 2,560
2006 2,750
2007 2,410
2008 2,180
2009 1,700
2010 1,690
2011 1,790
2012 2,050
2013 1,900
2014 1,550
2015 1,270
2016 1,070
2017 790

Telephone Operators
Year Number
2005 0
2007 130
2008 0
2009 170
2010 110
2011 110
2012 120
2013 140
2014 150
2015 90
2016 100
2017 100

Communications Equipment Operators, All Other
Year Number
2007 50
2008 50
2012 160
2013 160
2014 170

Bill and Account Collectors
Year Number
2005 4,360
2006 4,780
2007 5,710
2008 5,190
2009 4,120
2010 3,270
2011 3,690
2012 3,600
2013 3,570
2014 3,840
2015 3,440
2016 3,670
2017 3,460

Billing and Posting Clerks
Year Number
2005 6,770
2006 7,140
2007 7,410
2008 7,000
2009 6,420
2010 5,690
2011 5,500
2012 5,940
2013 5,710
2014 5,500
2015 4,930
2016 4,480
2017 4,890

Bookkeeping, Accounting, and Auditing Clerks
Year Number
2005 22,310
2006 24,260
2007 26,370
2008 26,570
2009 24,790
2010 22,640
2011 21,010
2012 20,120
2013 20,880
2014 20,560
2015 21,620
2016 22,560
2017 24,410

Payroll and Timekeeping Clerks
Year Number
2005 2,920
2006 3,150
2007 2,980
2008 2,630
2009 2,370
2010 2,280
2011 2,250
2012 2,170
2013 2,220
2014 2,180
2015 2,280
2016 2,080
2017 2,150

Procurement Clerks
Year Number
2005 780
2006 760
2007 970
2008 1,010
2009 970
2010 730
2011 650
2012 750
2013 830
2014 830
2015 610
2016 650
2017 610

Tellers
Year Number
2005 6,520
2006 7,120
2007 6,820
2008 6,580
2009 6,010
2010 5,160
2011 5,180
2012 5,390
2013 5,060
2014 4,550
2015 3,990
2016 3,860
2017 3,880

Financial Clerks, All Other
Year Number
2012 0
2013 380
2014 430
2015 630
2016 0
2017 0

Brokerage Clerks
Year Number
2005 1,700
2006 2,840
2007 3,760
2008 4,240
2009 3,700
2010 2,840
2011 2,610
2012 1,500
2013 1,800
2014 1,840
2015 1,690
2016 1,600
2017 1,710

Correspondence Clerks
Year Number
2005 300
2006 290
2007 370
2008 340
2009 220
2010 160
2011 140
2012 120
2013 100
2014 0
2015 90
2016 70
2017 120

Court, Municipal, and License Clerks
Year Number
2005 410
2006 400
2007 720
2008 0
2009 620
2010 600
2011 530
2012 800
2013 890
2014 940
2015 1,410
2016 1,310
2017 1,400

Credit Authorizers, Checkers, and Clerks
Year Number
2005 360
2006 460
2007 410
2008 350
2009 470
2010 690
2011 750
2012 0
2013 300
2014 230
2015 250
2016 260
2017 310

Customer Service Representatives
Year Number
2005 28,000
2006 30,630
2007 31,300
2008 31,510
2009 31,100
2010 26,590
2011 27,950
2012 28,400
2013 30,040
2014 30,350
2015 33,190
2016 34,860
2017 35,740

Eligibility Interviewers, Government Programs
Year Number
2005 740
2006 1,140
2007 1,070
2008 1,130
2009 1,000
2010 940
2011 1,040
2012 920
2013 840
2014 980
2015 1,960
2016 1,910
2017 1,760

File Clerks
Year Number
2005 2,780
2006 2,880
2007 3,020
2008 2,570
2009 2,200
2010 1,680
2011 1,870
2012 1,460
2013 1,440
2014 1,380
2015 1,430
2016 1,200
2017 1,010

Hotel, Motel, and Resort Desk Clerks
Year Number
2005 1,590
2006 1,570
2007 1,560
2008 1,600
2009 1,280
2010 1,280
2011 1,620
2012 1,810
2013 1,880
2014 1,650
2015 1,660
2016 1,570
2017 1,810

Interviewers, Except Eligibility and Loan
Year Number
2005 2,810
2006 3,110
2007 3,440
2008 3,190
2009 2,870
2010 2,610
2011 2,270
2012 1,660
2013 1,470
2014 1,350
2015 1,350
2016 1,630
2017 1,420

Library Assistants, Clerical
Year Number
2005 1,500
2006 1,730
2007 1,740
2008 1,730
2009 1,870
2010 1,590
2011 1,530
2012 1,550
2013 1,650
2014 1,550
2015 1,080
2016 1,030
2017 980

Loan Interviewers and Clerks
Year Number
2005 1,240
2006 2,110
2007 2,210
2008 1,860
2009 1,620
2010 1,520
2011 1,650
2012 1,380
2013 1,410
2014 1,510
2015 1,300
2016 1,470
2017 1,160

New Accounts Clerks
Year Number
2005 350
2006 750
2007 820
2008 870
2009 680
2010 810
2011 710
2012 890
2013 580
2014 670
2015 350
2016 300
2017 250

Order Clerks
Year Number
2005 2,230
2006 2,510
2007 2,420
2008 2,280
2009 1,680
2010 1,700
2011 2,030
2012 1,940
2013 1,840
2014 1,440
2015 1,450
2016 1,130
2017 1,220

Human Resources Assistants, Except Payroll and Timekeeping
Year Number
2005 2,010
2006 1,820
2007 1,820
2008 1,720
2009 1,880
2010 1,730
2011 1,720
2012 1,900
2013 1,860
2014 1,910
2015 1,330
2016 1,280
2017 1,250

Receptionists and Information Clerks
Year Number
2005 12,030
2006 13,350
2007 13,160
2008 11,590
2009 10,380
2010 9,990
2011 9,910
2012 10,020
2013 9,350
2014 9,940
2015 9,310
2016 9,970
2017 10,080

Reservation and Transportation Ticket Agents and Travel Clerks
Year Number
2005 2,030
2006 2,120
2007 2,060
2008 2,550
2009 2,580
2010 2,310
2011 2,140
2012 2,380
2013 2,500
2014 2,500
2015 2,260
2016 2,560
2017 2,790

Information and Record Clerks, All Other
Year Number
2005 2,820
2006 2,180
2007 1,680
2008 1,800
2009 1,660
2010 1,760
2011 1,740
2012 1,380
2013 1,030
2014 990
2015 1,050
2016 1,010
2017 1,020

Cargo and Freight Agents
Year Number
2005 980
2006 1,000
2007 850
2008 1,210
2009 1,040
2010 840
2011 810
2012 720
2013 700
2014 570
2015 700
2016 860
2017 930

Couriers and Messengers
Year Number
2005 1,370
2006 1,560
2007 1,860
2008 1,190
2009 1,510
2010 1,320
2011 1,650
2012 1,280
2013 1,730
2014 1,580
2015 980
2016 1,080
2017 1,150

Public Safety Telecommunicators
Year Number
2005 1,080
2006 1,250
2007 1,050
2008 1,040
2009 1,230
2010 1,160
2011 1,160
2012 1,120
2013 1,200
2014 1,200
2015 960
2016 1,000
2017 1,000

Dispatchers, Except Police, Fire, and Ambulance
Year Number
2005 1,710
2006 1,620
2007 1,730
2008 1,880
2009 1,800
2010 1,890
2011 1,560
2012 1,760
2013 1,670
2014 1,750
2015 1,750
2016 1,610
2017 1,900

Meter Readers, Utilities
Year Number
2005 310
2006 170
2007 330
2008 460
2009 730
2010 460
2011 530
2012 430
2013 420
2014 210
2015 200
2016 150
2017 160

Postal Service Clerks
Year Number
2005 1,320
2006 1,270
2007 1,220
2008 1,180
2009 1,120
2010 1,020
2011 990
2012 1,060
2013 970
2014 970
2015 970
2016 1,010
2017 1,040

Postal Service Mail Carriers
Year Number
2005 4,620
2006 4,440
2007 4,370
2008 4,620
2009 4,390
2010 4,200
2011 4,060
2012 3,860
2013 3,700
2014 3,700
2015 3,620
2016 3,630
2017 3,750

Postal Service Mail Sorters, Processors, and Processing Machine Operators
Year Number
2005 2,790
2006 2,590
2007 2,480
2008 2,240
2009 1,920
2010 1,720
2011 1,730
2012 1,670
2013 1,520
2014 1,520
2015 1,520
2016 1,490
2017 1,490

Production, Planning, and Expediting Clerks
Year Number
2005 3,420
2006 3,040
2007 3,000
2008 3,210
2009 3,030
2010 3,130
2011 3,150
2012 3,260
2013 3,200
2014 3,290
2015 2,890
2016 2,550
2017 2,630

Shipping, Receiving, and Inventory Clerks
Year Number
2005 8,600
2006 8,730
2007 8,500
2008 7,930
2009 7,330
2010 7,480
2011 8,510
2012 8,920
2013 8,620
2014 8,010
2015 6,560
2016 6,460
2017 5,540

Weighers, Measurers, Checkers, and Samplers, Recordkeeping
Year Number
2005 510
2006 450
2007 340
2008 360
2009 420
2010 480
2011 440
2012 500
2013 520
2014 660
2015 530
2016 400
2017 400

Executive Secretaries and Executive Administrative Assistants
Year Number
2005 27,330
2006 28,030
2007 27,820
2008 28,210
2009 26,590
2010 24,310
2011 20,910
2012 16,960
2013 16,260
2014 16,580
2015 15,410
2016 13,900
2017 12,960

Legal Secretaries and Administrative Assistants
Year Number
2005 4,880
2006 4,850
2007 4,070
2008 4,680
2009 4,180
2010 4,240
2011 3,730
2012 3,810
2013 3,880
2014 3,750
2015 3,210
2016 2,540
2017 2,380

Medical Secretaries and Administrative Assistants
Year Number
2005 0
2006 10,680
2007 9,860
2008 9,670
2009 11,020
2010 11,200
2011 10,720
2012 8,850
2013 10,250
2014 10,250
2015 11,840
2016 11,840
2017 14,300

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Year Number
2005 22,340
2006 21,060
2007 21,000
2008 22,280
2009 21,450
2010 20,940
2011 21,540
2012 25,810
2013 27,690
2014 26,650
2015 23,640
2016 22,910
2017 23,580

Data Entry Keyers
Year Number
2005 3,890
2006 3,660
2007 3,850
2008 3,500
2009 3,170
2010 2,320
2011 2,250
2012 2,320
2013 2,000
2014 1,880
2015 1,580
2016 1,810
2017 1,640

Word Processors and Typists
Year Number
2005 1,220
2006 1,220
2007 990
2008 940
2009 740
2010 780
2011 710
2012 760
2013 730
2014 780
2015 360
2016 390
2017 350

Desktop Publishers
Year Number
2005 1,090
2006 0
2007 0
2008 0
2009 560
2010 640
2011 630
2012 430
2013 270
2014 180
2015 230
2016 250
2017 230

Insurance Claims and Policy Processing Clerks
Year Number
2005 2,770
2006 3,160
2007 3,790
2008 4,580
2009 4,330
2010 4,780
2011 4,270
2012 4,400
2013 3,800
2014 3,710
2015 3,490
2016 3,400
2017 3,070

Mail Clerks and Mail Machine Operators, Except Postal Service
Year Number
2005 2,020
2006 2,090
2007 2,300
2008 2,420
2009 2,390
2010 2,260
2011 1,820
2012 1,440
2013 1,340
2014 1,290
2015 1,290
2016 1,370
2017 1,550

Office Clerks, General
Year Number
2005 32,730
2006 30,820
2007 32,240
2008 32,660
2009 33,130
2010 31,270
2011 31,000
2012 29,390
2013 29,790
2014 30,390
2015 29,250
2016 30,180
2017 28,470

Office Machine Operators, Except Computer
Year Number
2005 1,230
2006 1,600
2007 1,630
2008 1,870
2009 1,240
2010 1,520
2011 1,390
2012 1,500
2013 1,320
2014 1,230
2015 1,240
2016 1,060
2017 830

Proofreaders and Copy Markers
Year Number
2005 740
2006 540
2007 540
2008 300
2009 260
2010 0
2011 480
2012 550
2013 570
2014 290
2015 280
2016 230
2017 200

Statistical Assistants
Year Number
2005 350
2006 460
2007 420
2008 380
2009 370
2010 290
2011 420
2012 520
2013 580
2014 440
2015 450
2016 430
2017 540

Office and Administrative Support Workers, All Other
Year Number
2006 1,860
2007 1,280
2008 1,380
2009 1,510
2012 1,520
2013 1,670
2014 2,000
2015 2,130
2016 2,110
2017 1,740