Numbers of Office and Administrative Support Occupations in Chicago-Naperville-Arlington Heights, IL Metropolitan Division

Occupation group

Office and Administrative Support Occupations

Year Number
2005 653,200
2006 664,030
2007 661,610
2008 661,370
2009 612,900
2010 578,320
2011 570,010
2012 567,620
2013 575,490
2014 581,230
2015 563,990
2016 568,170
2017 564,190

Individual occupations

First-Line Supervisors of Office and Administrative Support Workers

Year Number
2005 36,160
2006 34,950
2007 34,440
2008 34,320
2009 33,320
2010 30,170
2011 30,540
2012 29,520
2013 29,980
2014 32,100
2015 29,770
2016 28,140
2017 25,480

Switchboard Operators, Including Answering Service

Year Number
2005 7,260
2006 6,020
2007 5,240
2008 5,050
2009 4,670
2010 4,260
2011 4,060
2012 3,680
2013 3,540
2014 2,480
2015 1,950
2016 1,850
2017 1,790

Telephone Operators

Year Number
2005 910
2006 900
2007 360
2008 260
2009 370
2011 270
2012 190
2013 270
2014 470
2015 460
2016 460
2017 280

Communications Equipment Operators, All Other

Year Number
2005 250
2006 200
2007 170
2008 90
2009 100
2010 100
2011 100
2012 60
2013 80
2014 50
2015 40
2016 40
2017 40

Bill and Account Collectors

Year Number
2005 14,520
2006 14,280
2007 13,610
2008 13,350
2009 11,320
2010 10,440
2011 11,050
2012 11,970
2013 11,930
2014 10,950
2015 8,770
2016 8,500
2017 7,800

Billing and Posting Clerks

Year Number
2005 11,370
2006 14,880
2007 14,510
2008 14,960
2009 13,040
2010 12,450
2011 11,860
2012 10,380
2013 10,990
2014 10,640
2015 9,940
2016 9,990
2017 10,760

Bookkeeping, Accounting, and Auditing Clerks

Year Number
2005 50,020
2006 49,860
2007 46,060
2008 43,780
2009 38,970
2010 34,860
2011 32,870
2012 32,650
2013 34,270
2014 35,360
2015 34,300
2016 33,130
2017 31,280

Gaming Cage Workers

Year Number
2005 850
2007 250
2008 230
2009 230
2010 260
2011 230
2012 250
2013 130
2014 140
2015 200
2016 200

Payroll and Timekeeping Clerks

Year Number
2005 5,700
2006 5,650
2007 5,550
2008 7,150
2009 6,800
2010 6,190
2011 4,170
2012 4,090
2013 4,160
2014 4,020
2015 3,830
2016 3,090
2017 2,790

Procurement Clerks

Year Number
2005 1,510
2006 1,720
2007 1,710
2008 1,690
2009 1,470
2010 1,420
2011 1,500
2012 1,750
2013 1,570
2014 1,450
2015 1,240
2016 1,230
2017 1,380

Tellers

Year Number
2005 16,780
2006 17,970
2007 17,740
2008 18,020
2009 16,000
2010 15,600
2011 14,670
2012 14,350
2013 13,870
2014 13,060
2015 11,700
2016 10,820
2017 9,530

Financial Clerks, All Other

Year Number
2012 1,440
2013 2,130
2014 2,270
2015 1,750
2016 1,060
2017 820

Brokerage Clerks

Year Number
2005 5,020
2006 4,600
2007 4,220
2008 3,780
2009 3,700
2010 3,170
2011 3,110
2012 3,150
2013 3,090
2014 3,150
2015 3,060
2016 3,040
2017 2,530

Correspondence Clerks

Year Number
2005 440
2006 400
2007 480
2008 370
2009 370
2010 250
2011 350
2012 840
2013 180
2014 120
2015 190
2016 90
2017 90

Court, Municipal, and License Clerks

Year Number
2006 740
2007 990
2008 1,080
2009 760
2010 790
2011 970
2012 2,100
2013 1,950
2014 1,810
2015 2,410
2016 2,540
2017 2,740

Credit Authorizers, Checkers, and Clerks

Year Number
2005 1,990
2006 2,410
2007 1,620
2008 1,810
2009 1,530
2010 1,980
2011 2,030
2012 2,420
2013 1,480
2014 1,150
2015 480
2016 320
2017 370

Customer Service Representatives

Year Number
2005 63,950
2006 65,850
2007 62,570
2008 65,970
2009 65,000
2010 66,640
2011 67,630
2012 70,970
2013 74,600
2014 78,290
2015 74,390
2016 76,260
2017 74,640

Eligibility Interviewers, Government Programs

Year Number
2005 390
2006 1,150
2007 510
2008 620
2009 680
2010 670
2011 560
2012 2,990
2013 900
2014 1,040
2015 1,180
2016 1,180

File Clerks

Year Number
2005 7,080
2006 6,390
2007 6,250
2008 6,140
2009 5,210
2010 4,570
2011 3,970
2012 3,260
2013 2,820
2014 2,390
2015 2,310
2016 2,210
2017 2,510

Hotel, Motel, and Resort Desk Clerks

Year Number
2005 3,350
2006 3,310
2007 3,310
2008 3,540
2009 3,340
2010 3,130
2011 3,280
2012 3,970
2013 4,080
2014 4,040
2015 3,260
2016 3,350
2017 3,300

Interviewers, Except Eligibility and Loan

Year Number
2005 3,940
2006 4,090
2007 4,450
2008 4,160
2009 3,050
2010 2,600
2011 2,600
2012 2,400
2013 2,730
2014 2,330
2015 3,610
2016 3,130
2017 3,420

Library Assistants, Clerical

Year Number
2005 3,320
2006 3,690
2007 4,140
2008 5,390
2009 5,840
2010 4,770
2011 4,770
2012 4,290
2013 3,940
2014 2,850
2015 3,230
2016 4,030
2017 4,390

Loan Interviewers and Clerks

Year Number
2005 5,440
2006 5,780
2007 7,620
2008 6,720
2009 6,660
2010 5,390
2011 5,340
2012 5,210
2013 7,090
2014 6,560
2015 6,390
2016 5,630
2017 5,180

New Accounts Clerks

Year Number
2005 3,310
2006 3,620
2007 4,600
2008 4,700
2009 3,940
2010 2,930
2011 2,200
2012 1,590
2013 1,360
2014 1,260
2015 1,660
2016 2,140
2017 2,090

Order Clerks

Year Number
2005 8,570
2006 8,500
2007 8,080
2008 6,950
2009 5,490
2010 4,820
2011 5,270
2012 5,260
2013 5,100
2014 4,430
2015 5,040
2016 4,400
2017 3,450

Human Resources Assistants, Except Payroll and Timekeeping

Year Number
2005 4,680
2006 4,010
2007 3,900
2008 3,910
2009 3,510
2010 3,070
2011 2,890
2012 2,900
2013 2,990
2014 2,690
2015 2,720
2016 2,090
2017 1,930

Receptionists and Information Clerks

Year Number
2005 32,390
2006 34,830
2007 34,070
2008 34,660
2009 30,300
2010 26,740
2011 23,140
2012 23,240
2013 22,770
2014 25,040
2015 23,480
2016 24,680
2017 25,140

Reservation and Transportation Ticket Agents and Travel Clerks

Year Number
2005 5,220
2006 4,840
2007 6,080
2008 5,860
2009 4,930
2010 3,840
2011 4,670
2012 4,330
2013 4,800
2014 3,840
2015 4,660
2016 5,000
2017 5,990

Information and Record Clerks, All Other

Year Number
2005 6,850
2006 4,860
2007 5,230
2008 4,290
2009 3,160
2010 4,030
2011 5,010
2012 4,880
2013 3,180
2014 3,020
2015 3,330
2016 3,070
2017 2,040

Cargo and Freight Agents

Year Number
2005 3,810
2006 5,220
2007 5,820
2008 6,610
2009 6,500
2010 5,830
2011 6,810
2012 5,880
2013 6,190
2014 4,880
2016 4,900
2017 4,600

Couriers and Messengers

Year Number
2005 2,740
2006 2,560
2007 2,440
2008 3,110
2009 3,000
2010 2,560
2011 2,520
2012 1,760
2013 1,480
2014 1,200
2015 1,400
2016 1,470
2017 1,850

Police, Fire, and Ambulance Dispatchers

Year Number
2005 2,470
2006 2,580
2007 2,250
2008 2,500
2009 2,100
2010 2,100
2011 1,810
2012 1,980
2013 2,230
2014 1,990
2015 1,970
2016 1,760
2017 1,790

Dispatchers, Except Police, Fire, and Ambulance

Year Number
2005 4,860
2006 6,100
2007 5,830
2008 5,260
2009 5,030
2010 4,650
2011 4,950
2012 4,890
2013 5,100
2014 5,180
2015 5,010
2016 4,780
2017 4,740

Meter Readers, Utilities

Year Number
2005 700
2006 320
2007 310
2008 420
2009 520
2010 710
2011 770
2012 640
2013 660
2014 760
2015 630
2016 550
2017 620

Postal Service Clerks

Year Number
2005 1,940
2006 1,960
2007 1,950
2008 1,910
2009 1,810
2010 1,680
2011 1,640
2012 1,720
2013 1,600
2014 1,600
2015 1,310
2016 1,380
2017 1,380

Postal Service Mail Carriers

Year Number
2005 9,860
2006 9,620
2007 9,710
2008 9,990
2009 9,500
2010 9,160
2011 8,880
2012 8,450
2013 8,730
2014 8,730
2015 7,980
2016 8,340
2017 8,420

Postal Service Mail Sorters, Processors, and Processing Machine Operators

Year Number
2005 9,720
2006 9,110
2007 9,070
2008 8,230
2009 7,280
2010 6,120
2011 5,870
2012 5,730
2013 5,580
2014 5,580
2015 5,290
2016 5,160
2017 5,340

Production, Planning, and Expediting Clerks

Year Number
2006 7,750
2007 8,030
2008 7,980
2009 7,390
2010 6,780
2011 6,220
2012 6,490
2013 7,220
2014 7,790
2015 7,800
2016 7,960
2017 8,570

Shipping, Receiving, and Traffic Clerks

Year Number
2005 24,840
2006 24,860
2007 25,950
2008 25,700
2009 23,230
2010 20,120
2011 20,430
2012 20,700
2013 20,690
2014 20,360
2015 19,970
2016 19,270
2017 19,430

Stock Clerks and Order Fillers

Year Number
2005 48,630
2006 51,980
2007 54,210
2008 53,210
2009 52,540
2010 50,230
2011 50,480
2012 49,400
2013 49,590
2014 53,810
2015 61,620
2016 68,490
2017 69,640

Weighers, Measurers, Checkers, and Samplers, Recordkeeping

Year Number
2005 2,160
2006 1,840
2007 1,710
2008 1,330
2009 1,160
2010 930
2011 1,320
2012 1,870
2013 1,880
2014 1,840
2015 1,380
2016 1,180
2017 700

Executive Secretaries and Executive Administrative Assistants

Year Number
2005 48,860
2006 48,720
2007 49,820
2008 49,430
2009 44,260
2010 39,330
2011 31,890
2012 29,820
2013 28,430
2014 27,290
2015 24,180
2016 23,270
2017 20,840

Legal Secretaries

Year Number
2005 9,740
2006 10,550
2007 11,380
2008 10,370
2009 10,320
2010 9,810
2011 9,210
2012 7,810
2013 7,230
2014 6,190
2015 6,690
2016 6,690
2017 7,360

Medical Secretaries

Year Number
2005 6,760
2006 8,540
2007 9,590
2008 9,260
2009 8,020
2010 6,700
2011 6,390
2012 6,460
2013 7,840
2014 8,020
2015 7,580
2016 8,260
2017 7,530

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Year Number
2005 46,000
2006 43,460
2007 41,580
2008 41,980
2009 37,130
2010 36,460
2011 41,230
2012 45,190
2013 45,600
2014 46,090
2015 44,380
2016 46,050
2017 42,560

Computer Operators

Year Number
2005 3,730
2006 4,370
2007 3,930
2008 3,240
2009 2,380
2010 2,760
2011 3,450
2012 2,890
2013 2,360
2014 1,590
2015 1,430
2016 1,260
2017 1,020

Data Entry Keyers

Year Number
2005 9,990
2006 10,440
2008 12,370
2009 9,100
2010 6,490
2011 5,200
2012 5,330
2013 6,620
2014 7,120
2015 7,210
2016 6,610
2017 6,290

Word Processors and Typists

Year Number
2005 2,380
2006 1,670
2007 1,160
2008 1,250
2009 1,320
2010 1,130
2011 930
2012 730
2013 750
2014 740
2015 500
2016 360
2017 230

Desktop Publishers

Year Number
2005 1,580
2006 1,720
2007 1,300
2008 1,210
2009 940
2010 670
2011 600
2012 600
2013 490
2014 720
2015 670
2016 720
2017 230

Insurance Claims and Policy Processing Clerks

Year Number
2005 4,980
2006 5,050
2007 4,690
2008 5,390
2009 5,120
2010 6,260
2011 6,430
2012 6,740
2013 6,630
2014 6,240
2015 6,300
2016 7,070
2017 7,190

Mail Clerks and Mail Machine Operators, Except Postal Service

Year Number
2005 6,570
2006 5,830
2007 5,460
2008 4,870
2009 4,730
2010 4,610
2011 4,370
2012 3,630
2013 4,380
2014 4,810
2015 4,060
2016 4,240
2017 4,200

Office Clerks, General

Year Number
2005 71,880
2006 71,380
2007 70,300
2008 72,040
2009 74,200
2010 80,230
2011 85,470
2012 83,930
2013 87,530
2014 89,240
2015 84,650
2016 87,660
2017 95,500

Office Machine Operators, Except Computer

Year Number
2005 3,090
2006 4,010
2007 2,940
2008 2,680
2009 1,670
2010 1,820
2011 2,010
2012 1,720
2013 1,670
2014 1,340
2015 1,090
2016 870
2017 810

Proofreaders and Copy Markers

Year Number
2005 520
2006 410
2007 520
2008 510
2009 600
2010 440
2011 390
2012 320
2013 340
2014 380
2015 350
2016 370
2017 330

Statistical Assistants

Year Number
2005 230
2007 180
2008 250
2010 370
2012 100
2015 260
2016 310
2017 310

Office and Administrative Support Workers, All Other

Year Number
2005 14,840
2006 17,360
2007 20,290
2008 21,410
2009 18,950
2012 8,670
2013 8,350
2015 8,960
2016 7,540
2017 5,470